Delivery Info
Shipping & Returns
Fast, reliable delivery and hassle-free returns. Everything you need to know about getting your order.
Delivery Options
Choose your speed
Standard Delivery
3–5 business days
€5.99 · Free over €100
Perfect for non-urgent orders. Signed for delivery.
Express Delivery
1–2 business days
€9.99
Priority handling. Order by 2PM CET for same-day dispatch.
Store Pickup
Ready in 2 hours
Free
Order online, collect in store. Bucharest location.
Where We Ship
Delivery zones
Romania
1–2 business days
Standard: €4.99 · Express: €7.99
EU (Western)
3–5 business days
Standard: €9.99 · Express: €14.99
EU (Eastern)
4–6 business days
Standard: €7.99 · Express: €12.99
UK
5–7 business days
Standard: €14.99 · Express: €19.99
Returns
14-day return policy
In accordance with EU consumer protection law, you have the right to withdraw from your purchase within 14 calendar days from receipt of your order — for any reason.
- 14 days from receipt to notify us of your intent to return
- Items must be unworn, unwashed, with original tags attached
- Original packaging intact
- Return shipping is paid by the customer (unless product was defective)
- Refund processed within 14 days after we receive the item
- Original payment method credited automatically
Exceptions (items that cannot be returned):
Personalized/customized items · Underwear and intimate apparel · Items with hygiene seals removed · Items used or damaged after receipt.
Request a Return
Log into your account, find your order, and click "Return items". Or email us.
Print the Label
We'll email you a pre-paid return shipping label within 24 hours.
Send it Back
Attach the label and drop the parcel at any courier point.
Get Refunded
Refund processed in 5–7 business days after we receive your return.